Portals and dashboards are easy. Actually collecting the money is the hard part. Here’s how we do it differently.
We don’t have a general coder pool that handles whatever walks in the door. Coders and billers are assigned to the specialties they know best — so a plastic surgery claim isn’t being worked by someone whose last claim was pediatric immunizations.
Every practice has one named point of contact who knows your payers, your workflow, and your providers. Not a ticket queue. Not a rotating support team. A person.
Days in A/R, first-pass yield, net collection rate, denial root causes — visible to you all the time. Monthly review where we walk through the numbers together, not a PDF emailed into the void.
Every denial is investigated, appealed where warranted, and — this is the important part — fed back into the front of the workflow so the same denial doesn’t happen again next month.
One line item. No per-denial fees. No “value-add” surprises on the invoice. You know exactly what billing costs every month.
Role-based access, encrypted file transfers, audited workflows, and signed BAAs. We work with PHI every day and treat it accordingly.
Our coordinated U.S./India operation means claims are moving while you sleep. Denials get worked the next business day, not the next business week.
Parallel-run period, credentialing review, fee schedule loading, and A/R clean-up from your prior biller — all handled so nothing falls through the seam.
Not a status update. A working conversation.
We walk through days in A/R by payer, first-pass yield trend, top three denial reasons and what we’re doing about them, pre-authorization backlog, credentialing expirations coming up, and any payer policy changes that affect your specialty.
You leave the call knowing exactly what’s happening with your revenue and what to expect next month.
Free 30-day billing review. We’ll show you what we’d do differently.